Installation & Assembly Service

For some products, you can upgrade to installation and assembly at checkout. The product page will indicate when this service is available.

Smaller items: Our delivery partner, who provides inside delivery, will also assemble and install your product.

Larger items (e.g., pergolas): The delivery partner will bring the item to your preferred location and call to arrange a suitable delivery time.

A separate, specialized assembly team (with enhanced insurance for larger structures) will then schedule an appointment to complete the installation after delivery.

For smaller items, delivery and assembly happen at the same time.

For larger items, you’ll be contacted separately to arrange the delivery and then the installation.

Yes, both the delivery and assembly teams will contact you to confirm suitable dates.

The cost varies based on the product and the complexity of the work. During checkout, you’ll see the option to upgrade to installation and assembly, along with the price for the service.

The installation and assembly service is paid for at checkout.

Yes, our delivery and assembly partners are a team of professionals nationwide!

Given the nature of assembling prefabricated DIY products, there isn't a formal licensing or certification process for assemblers.

However, the service providers follow precise step-by-step instructions provided by manufacturers, ensuring product assembly according to industry standards.

Yes. The network of service providers (Installers) is comprehensively insured through a general liability policy.

This extends to each individual service provider (and for those completing assembly of larger structures such as pergolas), even if they hold their own insurance policy.