Shipping policy
Shipping Policy
We ship to addresses within the contiguous United States. Shipping to Alaska and Hawaii may be available on request.
Shipping costs and delivery services vary depending on the product, size, and delivery requirements. All available delivery options and any applicable charges are shown at checkout.
Delivery Methods
Smaller items are typically shipped via parcel carriers such as UPS or FedEx.
Larger items are delivered via freight carriers and may require a scheduled delivery appointment.
Standard Delivery
Standard delivery is curbside. This means your order will be delivered to the nearest accessible location at your address. You are responsible for moving items beyond this point unless additional services are selected.
Optional Services
For selected products, additional delivery services may be available at checkout, including:
- Inside delivery to your location of choice
- Package removal
- Professional assembly
Availability and pricing for these services varies by product.
Delivery Timeframes
Estimated delivery timing is shown on each product page.
Processing typically takes up to 3 business days. Delivery times vary depending on product availability, location, and shipping method.
Some products may be made-to-order or special order and may have extended lead times.
Delivery Requirements
Customers are responsible for ensuring that items can be safely delivered to the address provided, including access, space, and suitability.
Large items may require assistance to unload unless additional services are selected.
For freight deliveries, the carrier will contact you to arrange a delivery window.
Delays
While we aim to meet all estimated delivery times, delays can occur due to factors outside of our control, including carrier scheduling, weather, or supplier delays.
We are not responsible for delays caused by incorrect delivery information or missed delivery appointments.
If you have any questions prior to ordering, please contact our team and we’ll be happy to assist.