Why Shop with Us

We have handpicked some of the top reasons why you should shop with us. This is Patio Pelican's promise to you.

Multiple Locations

Our products ship from a range of manufacturer and distribution warehouses. Once your order ships, we'll provide tracking and delivery information.

Free US Shipping

Free Standard Shipping is always free across the 48 contiguous United States.

Support when you need it

From delivery questions to warranty claims and replacement parts, our team is here to help if something doesn't go to plan.

Secure Payments

All communications between your browser and our website are encrypted. Every transaction is secure, and we never store card details.

New arrivals & outdoor inspiration straight to your inbox

We offer three levels of delivery service, outlined in the table below:

Standard Delivery – Scheduled curbside or driveway delivery. This option is typically offered for items that are small and/or light enough to be carried indoors by one or two people upon arrival.

Inside Delivery – Scheduled delivery to your location of choice, including unboxing and packaging removal. Ideal for heavier or bulkier items that are difficult to move on your own.

Inside Delivery + Assembly – Scheduled delivery to your location of choice, with unboxing, packaging removal, and full assembly. Perfect for larger or more complex products, saving you time and effort during setup.

Some items include Inside Delivery or Inside Delivery + Assembly for free. For others, these services can be added as optional upgrades at checkout. Standard Delivery is always free. Each product page and checkout page clearly indicates which delivery services are included or available as upgrades.

Services Included	Standard Delivery (Always free)	Inside Delivery (Free for selected products, upgrade for others)	Inside Delivery with Assembly (Free for selected products, upgrade for others)
Delivered to curb/driveway	✓
By appointment delivery	✓	✓	✓
Delivered to desired location at property		✓	✓
Unboxed and packaging removed		✓	✓
Assembly/Setup			✓

Multiple Locations

Free US Shipping

Support when you need it

Secure Payments

Patio Pelican's Shipping Options Explained